FAQ/Help

How to apply my discount voucher?

The discount code can be entered on page 2 of the checkout process when you  have the opportunity to select a shipping method and enter in credit card information. Then the price is updated accordingly and, on that same page, you have the option to finalize your transaction.

 

How to contact us?

They are different ways to get in touch with us:

By email, send to info@xecig.ie or click at the bottom of each page on "contact us" (clickhere)

By chat, click on the pop-up window on the right hand side.

By phone, call us on 0894235710 ( if you reach the mail box, leave a voice mail  with your details and we will call you back)

 

How to place an order?

First find your product in the catalog.

Then, click "add to cart" above the item's description.

Finaly if you want to pay your order, click on "checkout" and follow the instructions on the screen (entering your address, email address etc...)

 

How to make a payment?

We accept payment by bank deposit and credit cards/debit cards and bitcoins.

-VISA

-MasterCard

-Laser

-American Express

-Discover

-Delta

We are also processing payments through Skrill

And PayPal which are both the most secured ways to pay online.

 

Digital currency: